Terms & Conditions

These Terms & Conditions (“Terms”) govern your use of www.popmycherry.co.uk (the “Website”) and any purchases made through it. By accessing our Website or placing an order, you agree to be bound by these Terms. Please read them carefully before using our services.

1. Company Information

Pop My Cherry (“we”, “our”, “us”) operates this Website.
For any questions, please contact us at:
📧 Sales@popmycherry.co.uk
📍 Doll’s House, 128 Shutt Lane, Earlswood, Solihull, B94 6BZ

2. Eligibility & Age Restrictions

You must be at least 18 years old to purchase from this Website. By placing an order, you confirm that you meet this requirement.

3. Orders & Acceptance

  • All orders placed are subject to acceptance and availability.
  • We reserve the right to refuse or cancel any order, including in cases of stock shortages, errors in product descriptions or pricing, or suspected fraudulent activity.
  • If your order is cancelled after payment, you will receive a full refund.

4. Prices & Payment

  • Prices are shown in GBP (£) and include VAT (where applicable).
  • Payment must be made in full at checkout using the methods available on our Website.
  • We may change prices at any time, but such changes will not affect orders already confirmed.

5. Products & Descriptions

  • We take care to ensure product descriptions, images, and details are accurate. However, slight variations may occur, and we cannot guarantee all information is error-free.
  • Packaging may differ from images shown.

6. Shipping & Delivery

  • Delivery times provided at checkout are estimates only. We are not responsible for delays outside our control (e.g. courier delays, customs).
  • Full details of delivery methods, costs, and timescales are set out on our [Shipping & Returns](Insert link) page.

7. Returns, Refunds & Cancellations

  • Customers have the right to cancel their order within 14 days of receiving the goods, in line with UK consumer law (Consumer Contracts Regulations 2013).
  • Goods must be returned unused and in their original packaging, unless faulty.
  • Some items may be non-returnable for hygiene reasons (this will be clearly stated on the product page).
  • Please see our [Shipping & Returns](Insert link) page for full details of how to return goods and request a refund.

8. Limitation of Liability

  • Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any rights you are entitled to under UK consumer law.
  • To the fullest extent permitted by law, we will not be liable for:
    • Any indirect, incidental, or consequential losses (e.g. loss of profits, business, or data).
    • Delays or failure caused by events outside our reasonable control.

9. Intellectual Property

  • All content on this Website (including images, text, graphics, and logos) is the property of Pop My Cherry or our licensors.
  • You may not copy, reproduce, or distribute our content without prior written consent.

10. Privacy & Data Protection

  • We are committed to protecting your privacy.
  • Please see our [Privacy Policy](Insert link) for details on how we collect, use, and protect your personal information.

11. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.